Terms & Conditions

1. Introduction

Export Unlocked Ltd provides international trade training, consultancy services, diagnostics tools, educational programmes and professional support services. By accessing this website or purchasing services from Export Unlocked Ltd, you agree to be bound by these terms and conditions.

2. Services

Export Unlocked Ltd provides services including but not limited to:

• International trade training workshops
• Bespoke corporate training programmes
• Customs and supply chain diagnostics
• Trade support and consultancy services
• Help desk advisory sessions
• Professional education and diploma programmes

All services are provided in good faith based on professional experience and the information available at the time of delivery.

3. Payments

Payment for workshops, consultancy sessions, diagnostics tools and other paid services must be made in advance unless otherwise agreed in writing. Export Unlocked Ltd reserves the right to amend pricing, service structures and programme content at any time.

4. Bookings, Cancellations and Transfers

Bookings for training workshops, consultancy sessions and advisory services are subject to availability. Where possible, bookings may be transferred to a future date if reasonable notice is provided.

Export Unlocked Ltd reserves the right to apply cancellation fees or refuse refunds where services, preparation time or materials have already been delivered or committed.

5. Client Responsibilities

Clients are responsible for providing accurate and complete information relevant to their enquiry, training requirement or consultancy request. Export Unlocked Ltd is not responsible for outcomes arising from incomplete or inaccurate information provided by the client.

6. Diagnostics and Advisory Guidance

Diagnostics reports, advisory guidance, workshops and consultancy services are designed to support understanding and operational improvement. They do not constitute legal advice unless explicitly stated. Clients remain responsible for their own commercial decisions, declarations, customs submissions, contracts and regulatory compliance.

7. Liability

While every effort is made to ensure the accuracy and relevance of the information provided, Export Unlocked Ltd accepts no liability for loss, cost, delay, penalty or damage arising directly or indirectly from reliance on information provided through training, diagnostics, reports, consultancy or website content.

To the fullest extent permitted by law, Export Unlocked Ltd excludes liability for indirect or consequential losses resulting from the use of its services or website.

8. Intellectual Property

All content, frameworks, methodologies, diagnostic tools, reports, training materials, presentations, course content, written materials, branding, graphics, website content, digital resources and associated materials provided by Export Unlocked Ltd remain the intellectual property of Export Unlocked Ltd unless otherwise agreed in writing.

This includes, but is not limited to, the following registered trademarks, programmes and tools owned by Export Unlocked Ltd:

• Export Unlocked®
• Export Diagnostics®
• Simplified Customs & Supply Chain Diagnostics®
• Level 4 International Trade & Supply Chain Management Programme®

These names, brands, programmes, tools, frameworks and associated materials may not be copied, reproduced, distributed, adapted, published, transmitted, stored, shared or used commercially without the prior written permission of Export Unlocked Ltd.

All training materials, diagnostics reports, educational resources, methodologies, visual materials and intellectual frameworks delivered through workshops, consultancy services, diagnostics tools, online learning, support services or educational programmes remain the exclusive property of Export Unlocked Ltd.

Training materials may not be recorded, reproduced, redistributed, uploaded, shared internally beyond the agreed licensed use, incorporated into another programme, or used to create derivative training or competing services without the express written consent of Export Unlocked Ltd.

Unauthorised use, reproduction, imitation or distribution of any Export Unlocked Ltd intellectual property, trademarks, branded programmes, frameworks or materials may result in legal action.

Export Unlocked®, Export Diagnostics®, Simplified Customs & Supply Chain Diagnostics® and the Level 4 International Trade & Supply Chain Management Programme® are registered trademarks of Export Unlocked Ltd.

9. Website Use

Users must not misuse this website, attempt to gain unauthorised access to systems, interfere with website operation, distribute harmful material or use the site for unlawful purposes. Export Unlocked Ltd reserves the right to restrict or terminate access where misuse is identified.

10. External Links

This website may contain links to third-party websites or platforms. Export Unlocked Ltd is not responsible for the content, operation or policies of external websites.

11. Changes to These Terms

Export Unlocked Ltd may update these terms and conditions from time to time. Updated versions will be published on this page and take effect immediately upon publication.

12. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions regarding these terms and conditions, please contact:

Export Unlocked Ltd
Uppermill, Oldham
United Kingdom
Email: [email protected]