Find out exactly where your trade operation is exposed — and what to fix first.
One onsite day. We review how Sales, Finance, Purchasing, Shipping, Operations and Management actually work together across your imports and exports. You leave with an Executive Report, a traffic-light risk dashboard and a prioritised action plan — held in your own Trade Intelligence Hub.
4.5 hours onsite £1,495 + VAT Every department reviewed
Travel expenses may apply outside the local area.
Recognised Across Global Trade
Built For The People Who Carry The Risk When Trade Goes Wrong
Different seats, different questions — one review that answers all of them with evidence rather than opinion.
Managing Director
“If HMRC reviewed us tomorrow, could we evidence the decisions we've made?”
Operations Director
“Where are the delays, re-works and errors actually coming from?”
Supply Chain Manager
“How exposed are we to one supplier, one route or one carrier?”
Trade & Compliance Lead
“Are our commodity codes and origin claims genuinely defensible?”
Everything We Find Stays In One Place — And Keeps Building
Your Diagnostics® creates the Hub. From that point, every report, document review, recommendation and improvement is preserved in one secure record of your compliance journey.
Live platform · in use with clientsRisk rating by area
Findings raised by department
Written in plain commercial language for a board audience — no jargon, no software training required.
Ordered by risk and commercial impact
Reviewed and version-tracked
Your Journey Starts With Diagnostics®
We do not begin with generic software. Every client journey starts by understanding the business. Our 4.5-hour onsite Customs & Supply Chain Diagnostics® reviews how Sales, Finance, Purchasing, Shipping, Operations and Management work together across your international trade operation.
Complete Your Diagnostics®
We identify customs risks, supply chain weaknesses, knowledge gaps, unclear responsibilities and commercial opportunities.
Your Hub Is Prepared
Your reports, traffic-light findings, action plan and departmental priorities create the foundation of your Trade Intelligence Hub.
Choose How You Continue
Activate ongoing Trade Intelligence Hub access, or continue with consultancy, implementation and expert support. Nothing is automatic.
Customs & Supply Chain Diagnostics®
A comprehensive 4.5-hour onsite strategic business review including department discussions, an Executive Report, Traffic-Light Dashboard, Priority Action Plan and practical recommendations for improvement.
- Structured discussions with every department that touches international trade
- Executive Trade Intelligence Report written for the board
- Traffic-light compliance dashboard across customs, origin, freight and VAT
- Prioritised action plan with a named owner for each action
- Review of documents, procedures and internal controls
- Trade Intelligence Hub demonstration, using your own findings
£1,495
+ VAT
Onsite Strategic Review
Travel expenses may apply outside the local area. Ongoing Trade Intelligence Hub access is a separate paid service, offered following completion of your review.
Not ready for an onsite day?
Onsite Customs & Supply Chain Diagnostics®
A 4.5-hour strategic review at your premises, with structured discussions across every department. The full Executive Report, dashboard and action plan.
£1,495 + VAT
Diagnostics® — AI Trade Compliance Health Check
A structured online health check for businesses that want visibility across customs, freight, VAT and documentation before committing to an onsite review.
£395 + VAT
View the online Health Check →Eight Areas Where Importers And Exporters Lose Money And Control
Every one of these is reviewed during your onsite Diagnostics® and rated in your Hub.
Commodity Codes & Classification
Classification logic, product descriptions, supporting evidence and duty exposure.
Origin, Preference & Trade Agreements
Rules of origin, supplier declarations, preference claims and whether the evidence stands up.
Customs, CDS, VAT & PVA
Customs entries, import data, postponed VAT accounting, declared values and procedures.
Freight, Landed Cost & Logistics
Freight inefficiencies, route exposure, Incoterms® risk and carrier dependency.
Documentation & Process Control
Invoices, packing lists, origin evidence, shipping documents, SOPs and recurring errors.
Supplier & Supply Chain Exposure
Supplier dependency, sourcing risk, weak governance and gaps in visibility.
Import / Export Data & MSS Review
Trade data and management information used to surface patterns, anomalies and duty exposure.
Growth & Market Readiness
Route-to-market issues, customs barriers and practical risks that slow expansion.
See The Thinking Before You Book Anything
Straight explanations of how the Diagnostics® and the Trade Intelligence Hub work in practice — no sales pitch, no jargon.
More from Export Unlocked
New trade explainers every week — HS codes, Incoterms®, sanctions and customs.
Subscribe →Trusted By Leading International Trade Organisations
Export Unlocked® and Richard Bartlett MCIEx work with recognised organisations across international trade, customs, AI, professional education and supply chain management, combining practical expertise with modern trade intelligence.
ICC Academy
International Trade Education PartnerBritish Chambers of Commerce
Professional International Trade TrainingSantander Navigator
International Trade PartnerNavigator Global
Global Trade Diagnostics PartnerKlearNow AI
UK Board AdviserTRCC
Level 4 Qualification PartnerCustomsClear
Trusted Partner & Published Author30+ Years
International Trade, Customs, Logistics & Supply Chain ExperienceFrequently Asked Questions
A Customs & Supply Chain Diagnostics® is a 4.5-hour onsite strategic business review of how a company's international trade operation actually works. Export Unlocked® holds structured discussions with Sales, Finance, Purchasing, Shipping, Operations and Management to identify customs risks, supply chain weaknesses, knowledge gaps, unclear responsibilities and commercial opportunities. The output is an Executive Report, a traffic-light compliance dashboard and a prioritised action plan.
The onsite Customs & Supply Chain Diagnostics® is £1,495 + VAT. That fee includes the 4.5-hour onsite review, discussions with each department, the Executive Trade Intelligence Report, the traffic-light compliance dashboard, the priority action plan, a review of documents and procedures, and a demonstration of your Trade Intelligence Hub. Travel expenses may apply outside the local area.
The Trade Intelligence Hub is a secure, personalised record of a company's international trade compliance journey. It holds every report, traffic-light finding, recommendation, document review and improvement produced by Export Unlocked®, so nothing is lost between reviews and progress can be evidenced over time.
No. Your Diagnostics® creates your Hub and populates it with your findings. Ongoing Trade Intelligence Hub access is a separate paid service, offered following completion of your review. There is no obligation to continue.
They are two separate products. The £395 Customs & Supply Chain Diagnostics® — AI Trade Compliance Health Check is an online, structured review for businesses that want visibility across customs, freight, VAT and documentation. The £1,495 Customs & Supply Chain Diagnostics® is a 4.5-hour onsite strategic review conducted at your premises, including face-to-face discussions with each department, the full Executive Report, Traffic-Light Dashboard and Priority Action Plan.
It is designed for Managing Directors, Operations Directors, Supply Chain Managers and international trade or compliance leads in UK businesses that import, export or both. It is particularly useful before expanding into new markets, restructuring a supply chain, reviewing landed costs or tightening customs governance.
Yes. The review covers both directions of trade — import classification, customs entries, CDS data, postponed VAT accounting and supplier risk on the import side, and documentation, origin evidence, Incoterms® and market readiness on the export side.
The Diagnostics® is designed to strengthen customs governance, record keeping, origin evidence and internal controls before an HMRC or internal review takes place. It identifies where evidence is weak or missing and sets out what to correct first, so decisions can be explained and supported if they are questioned.
The onsite review takes 4.5 hours on a single day. You need to make a representative from each relevant department available for a short discussion, and to have recent customs entries, commercial documents and procedures accessible. Reports are then delivered within 10 working days.
Stop Guessing Where The Risk Sits
One onsite day gives you evidence, priorities and a clear plan — plus a Trade Intelligence Hub that keeps building from the moment your review is complete.
£1,495 + VAT · 4.5 hours onsite · Reports within 10 working days